Whistleblowing
You can either create a new case or follow up on a previous one.
Your report will be kept confidential and will be handled with the utmost sensitivity.
Knystaforsen Whistleblower Policy
Overview
This document explains how the Knystaforsen whistleblower scheme works.
If you continue reading, you will find information about:
- who can use the whistleblower scheme
- what types of concerns can be reported
- how to submit a report
- how reports are handled and investigated
- how whistleblowers are protected
- how confidentiality and data security are ensured
The goal is to make sure everyone connected to Knystaforsen has a safe way to raise serious concerns if something does not feel right.
Introduction
At Knystaforsen, we aim to run our business in a way that is responsible and respectful towards our employees, guests, partners and the society around us.
Most concerns can and should be discussed openly with a manager. We strongly encourage employees, interns and volunteers to raise issues directly whenever possible.
However, situations may arise where someone does not feel comfortable doing so. The whistleblower scheme exists to provide another safe channel where serious concerns can be reported.
The scheme allows employees, customers, partners and others connected to Knystaforsen to report potential breaches of laws, regulations or other serious misconduct.
Reports can relate to things that have happened in the past, are happening now, or may happen in the future. They can be submitted either anonymously or confidentially.
Who can use the whistleblower scheme?
The whistleblower scheme can be used by anyone who has gained information about Knystaforsen through work-related activities.
This includes:
- Employees (full-time, part-time, temporary or permanent)
- Job applicants
- Interns and trainees
- Volunteers
- Self-employed collaborators
- Members of management or governing bodies
- Contractors, subcontractors and suppliers
- Customers
- Other business partners
You can use the scheme whether your relationship with Knystaforsen is ongoing, has ended, or has not yet started.
What can be reported?
The whistleblower scheme is meant for serious concerns, such as violations of laws or regulations, attempts to hide such violations, or other serious misconduct.
Examples may include:
- Corruption or financial misconduct
- Environmental violations
- Risks to public health or safety
- Breaches of privacy or data protection
- Harassment, sexual harassment or abuse
These are only examples. Other serious issues may also be reported.
Reports should always be made in good faith and based on reasonable suspicion. The scheme should not be used to make knowingly false accusations.
The whistleblower scheme is not intended for ordinary workplace matters such as salary discussions, scheduling issues, or minor disagreements between colleagues. These are normally better handled through regular management channels.
If you are unsure whether something should be reported, you are still encouraged to raise the concern.
Protection of whistleblowers
Anyone who reports a concern in good faith is protected from retaliation.
Retaliation means any negative consequences that happen because someone raised a concern. This could include dismissal, demotion, changes in working conditions, reduced pay, harassment or damage to someone’s reputation.
Such actions are strictly prohibited.
How to report
Reports under this policy are handled by:
Klara Rolfart or Beata Darhult Fahlvik
Lawyers, Ludvig & Co
Ludvig & co.'s lawyers are responsible for receiving and investigating reports. In some cases, external specialists may assist with the investigation.
How reports are handled
When a report is submitted:
- Confirmation of receipt
You will receive confirmation within seven days that your report has been received. - Initial review
The report will be assessed to see whether it falls within the scope of the whistleblower scheme. - Investigation
If the report is not clearly unfounded, it will be investigated further.
Feedback
The whistleblower will receive feedback on the status or outcome within three months after receiving the confirmation of receipt.
If serious violations are identified, appropriate actions will be taken. In some cases, the matter may be reported to relevant authorities.
Once a case has been concluded, the information will be securely deleted according to applicable rules.
Follow-up questions and additional information
After submitting a report, you will have access to the system where you can see if the case handler has asked additional questions or requested documentation.
Further dialogue depends on whether you log in again and respond.
Confidentiality and data security
Reports can be submitted anonymously or confidentially.
If you choose to share your identity, only the authorised case handler will have access to that information.
The reporting system is operated by Walor ApS, an independent third party that ensures the security of the platform. The system:
- does not log IP addresses or device IDs
- encrypts all data
- restricts access to authorised case handlers
All reports are treated with strict confidentiality.
Informing the person concerned
In some cases, the person who is the subject of a report may need to be informed.
When this happens will be carefully assessed so it does not interfere with the investigation.
The identity of the whistleblower will never be disclosed.
Questions
If you have questions about the whistleblower scheme, you can contact Knystaforsen management:
Eva H. Tram: eht@knystaforsen.se
Nicolai Tram: nt@knystaforsen.se
Overview of the reporting process
The process works as follows:
- You submit a report describing the concern. You may remain anonymous if you wish.
- The recipient is notified that a report has been submitted.
- An anonymous dialogue can take place between the whistleblower and the recipient.
- Notifications are sent when there are updates or requests for information.
The recipient can either:
- reject the report if it clearly falls outside the whistleblower scope, or
- investigate and close the case once it has been resolved.
Documentation may be stored securely for up to two years.
The whistleblower has the right to receive:
- confirmation of receipt within seven days
- feedback within three months
In some cases, the board of Knystaforsen may also have access to the report.
Submit Case
It will not be shared with anyone.
Follow up on a case
Enter the ID number of your case